Remote IT support


Remote IT support

Provide remote assistance securely through firewalls to any remote desktop, server, POS system, or mobile device.

We’ve taken remote IT support to a new level!

Our support professionals provide remote assistance to securely connect through firewalls to any remote desktop, server, POS system or mobile device.

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We’ve partnered with Bomgar, a world leader in Secure Remote Support software technology.

Our best-in-class support tool allows us to monitor support activity in real time, track customer satisfaction, record every remote support session, and collect a detailed audit trail of each interaction.  Bomgar’s security stands up to PCI compliance which makes it perfect for supporting healthcare companies, financial and legal services and other clients with privacy concerns.

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Our secure appliance allows us to:

  • Chat with you securely
  • Run secure scripts
  • Access network devices
  • Record interactive sessions to help with our staff training
  • Support users on slow connections

If you’d like more information on how we could support your company please request a call back here or complete the quote form.

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